3. Collection of Personal and Health Information.
Your name, phone number, age, email address, username, password, and other registration information. Use and Disclosure of Personal and Health Information.
We may use personal information:
- To provide you with the Services or Healthcare Services.
- To improve the Services or Healthcare Services through the performance of quality reviews and similar activities.
- To create non-identifiable Information such as aggregate statistics relating to the use of the Services or Healthcare Services.
- To fulfill any other purpose for which you provide us Personal and Health Information.
- For any other purpose for which you give us consent and/or authorization.
We may disclose personal and health information:
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential.
- As required by law.
- For any other purpose disclosed by us when you provide the information.
As portions of the Site can only be accessed and used by Registered Users, we must be able to link a Registered User’s activity back to their identity, for example, to verify identity in our systems and eligibility for the Services or Healthcare Services. Therefore, we do collect identifiable, personal and health information about Registered Users.
While no Site can guarantee perfect security, we maintain physical, administrative, and technical safeguards to help protect personal and health information as required by applicable law. While we cannot guarantee that loss, misuse or alteration to data will not occur, we use industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. The information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our Site to ensure confidentiality.
Our servers are protected behind the Internet by using firewall and encryption technology. All data is stored and transferred in encrypted formats that either meet or exceed standards defined by applicable federal and state laws. No data is transferred to users that do not have rights to access such information.
5. Collection, Use and Disclosure of Non-Identifiable Information.
We, or a third-party vendor on our behalf, may collect non-identifiable information, which is automatically collected as you browse or otherwise access the Site. We may collect such information by tracking, or asking a third-party vendor to track, your click-stream activity when such information is not tied to your identification through the use of “cookie” technology or by tracking internet protocol (IP) addresses, as explained below.
Because we want our Site to better serve Visitors’ needs, we collect some basic information about Visitors’ computers, including, but not limited to:
-IP address (the computer’s address on the internet)
-Operating system (e.g. Windows 10)
-Browser software (e.g. Google Chrome, Mozilla Firefox, Microsoft Internet Explorer)
-Internet Service Provider (e.g. Comcast, CenturyLink)
-Geographic location (e.g. Tampa, FL)
We use this information to continuously enhance our Site and to better serve our Visitors’ needs. For example, we use this information to know what browsers people most commonly use, what pages are most often visited, and what functionality is most used. All the information we collect from Visitors’ computers is de-identified and is not personal information.
The non-identifiable information we collect may be shared with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze Site usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the Sites in the most user-friendly way, and identify system performance or problems.
6. Cookies Policy.
When you use or access the Site, we may place cookies in your web browser. Cookies are small pieces of text sent by your web browser by a website you visit. Cookies can be “persistent” or “session” cookies. We use both types of cookies for purposes such as: to enable certain functions; to provide analytics; and to store your preferences. We may also use essential cookies to authenticate users and prevent fraudulent use of user accounts.
7. Contact Information.
Phone: 833-3HealMe (833-343-2563)
Address: Attn: Privacy and Security Officer, 400 N Ashley Drive Suite 1900 Tampa, FL 33602
Effective Date of Notices: April 22, 2020